SEDD secures ISO engagement certification

December 22, 2025 / 2:53 PM

Sharjah24: The Sharjah Economic Development Department (SEDD) has successfully passed the second consecutive periodic audit of its Human Resources Management System in accordance with the Employee Engagement standard (ISO 23326:2022), reaffirming its ongoing commitment to global best practices in human resources management. The auditing body recommended the continued awarding of the ISO certification within the approved scope of application.

Embedding a culture of participation and empowerment

This achievement reflects the Department’s commitment to fostering a participatory workplace culture and strengthening employee engagement within the institutional environment. This is achieved through the adoption of clear policies and procedures that empower, motivate, and involve staff in decision-making, thereby supporting the achievement of strategic objectives and enhancing overall institutional performance.

International recognition of HR effectiveness

Successfully completing the audit and maintaining the certification is an international recognition of the effectiveness of the Department’s human resources system. The system focuses on building a positive and motivating work environment through open communication, listening to employees’ views, valuing their contributions, and encouraging their active participation in the development of services and institutional processes.

Leadership commitment to excellence

Dr Ahmed Ali Al Ali, Deputy Director of the Strategic Planning and Performance Department at SEDD, stated that maintaining ISO certification for the second year reflects the maturity of the Department’s HR policies and practices. He added that it demonstrates leadership’s commitment to employee engagement as a key pillar of institutional excellence. He also noted that the Department continues to develop its HR system in line with international standards and the Government of Sharjah’s strategic directions, while reinforcing a culture of innovation and participation in the workplace.

People at the heart of sustainable development

This achievement aligns with the Department’s approach to building an institutional work system based on efficiency and excellence, placing people at the forefront of its priorities as the main driver of sustainable development.