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Engineer Abdulrahman Boukhalaf, Director of the Water and Desalination Plants Department, affirmed that the Authority uses technical and operational capabilities to provide high-quality drinking water that meets WHO standards. SEWA is also dedicated to keeping pace with the latest scientific progress in water quality testing to ensure high-quality water.
He explained that SEWA relies on 6 laboratories, including the main water quality laboratory at Al Rahmaniyah desalination plant and 5 technical laboratories at other water stations, to monitor and maintain water quality from the beginning of desalination until it reaches subscribers. The labs are equipped with cutting-edge equipment and highly qualified personnel to monitor water quality and ensure its safety and freshness across Sharjah.
Boukhalaf added that the Authority continues to enhance labs’ performances and raise their efficiency to check the boxes of quality management system and to update the laboratory information management system in a way that contributes to activating work follow-up mechanisms, preserving data related to the results of analyses and sending information to all relevant authorities in a timely manner, while also preparing all the required statistics to be used in monitoring water quality in Sharjah.
He highlighted that SEWA is keeping up with Sharjah’s growth and development, so the number of sample testing sites in the city network has been increased to 75 to ensure effective water quality monitoring as the city grows.
The Director of Water and Desalination Plants Department confirmed that the Authority has set up several channels allowing the public to share their opinions and comments regarding the water quality, which are as follows: direct contact with the Water Quality Department, contacting the Authority’s call centre, and submitting on the Authority’s website or through the smart application.
Boukhalaf appealed to the public, companies, and relevant authorities to contact the Water Quality Department at the Water and Desalination Plants Administration in case of any observations related to water quality, so that specialized technicians can be sent to take the required samples, examine them, and take all necessary measures.